User Testing & Research
Test Your Product Before Your Users Do.
Build products with confidence. I provide actionable insights, not just task completion rates.
The Challenge
The High Cost of Assumption
Building features based on "gut feeling" is the most expensive way to develop software. Teams often spend months engineering solutions that solve the wrong problem, or solve the right problem in a way that users don't understand.
Without validation, you risk launching features that fall flat, increasing churn, and wasting valuable engineering cycles on rework.
The Solution
Insights, Not Just Data
My testing services aren't just about checking if a button works. They are about understanding why users behave the way they do. I connect user behavior directly to your business goals.
Launch with Confidence
Know exactly how users will react before you ship. Validate your flows and messaging to ensure day-one adoption.
Objective Clarity
Replace internal debates with external evidence. make decisions based on what users actually do, not what stakeholders think they do.
Strategic Alignment
Use highlight reels and direct quotes to align your entire organization around the customer's true needs and pain points.
How It Works
From Hypothesis to Insight
Hypothesis & Planning
We define exactly what we need to learn. We align on the core assumptions, key user tasks, and success criteria for the feature or product being tested.
Recruiting & Setup
I recruit representative users who match your actual customer profile. We set up the testing environment (scripts, prototypes, or live sites) to ensure smooth execution.
Execution
I run the sessions. I observe not just what users say, but what they do—identifying friction points and moments of delight.
Analysis & Insights
I synthesize the raw data into actionable insights. You receive a clear report ranking issues by severity, backed by video evidence and direct user quotes.
What You Get
Actionable deliverables, ready for your roadmap.
Video Highlight Reels
Don't just take my word for it. Watch your users struggle with the specific interactions we idenfitied. These clips are powerful tools for stakeholder buy-in.
Severity-Ranked Issues
A prioritized list of usability problems. We distinguish between 'showstoppers' that block revenue and 'polishing' items that improve delight.
Executive Summary
A high-level overview of the findings, suitable for leadership. We answer the big question: 'Is this feature ready to launch?'
Unmoderated User Testing
Fast feedback on tasks
Fixed Investment
Task Study (5 Users)
Participants
5 Remote Users
Timeline
2 Weeks
Deliverables
Video Reels, Report, Executive Summary
Scope
Up to 5 users and 5 tasks
FAQ
Frequently Asked Questions
Details about my testing process.
Services
Usability & Compliance Audit
- WCAG 2.1 Compliance
- Heuristic Analysis
- Risk Mitigation Roadmap
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Design & Build Sprint
- One Week Sprint
- Functional Prototype
- MVP Design & Code
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User Testing & Research
- 5 Real Users
- 5 Real Tasks
- Video Highlight Reels
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Get Started
Let’s Build Something Exceptional Together.
Whether you need strategic UX leadership, hands-on design, or comprehensive digital transformation, I’m ready to help you achieve your goals.